Returns & Exchanges
At Coco Mats N More, we want you to be completely satisfied with your purchase. If your new mat or home accessory doesn't meet your expectations, we offer a straightforward return process within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused item in its original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package to our designated returns warehouse facility.
Receive Your Refund
Once our team inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing